SHIPPING AND RETURN POLICY
Please allow 24 hours for packages to be made up.
A next day delivery service is used and your package will be send as soon as possible.
The couriers cost will be free of charged for orders more than R 1 000.00.
Pick up from the premises is available, all we ask is that you arrange a time so we can assure that somebody is here to assist you.
We have a 7(seven) day exchange or refund policy. You will be required to offer us an explanation for the return and offer us the opportunity to address the problem. There are a few exceptions: items that are deemed to be consumables (coils, e-liquid etc.) cannot be refunded.
Ps. Overnight deliveries are a best effort service, but we will certainly do everything in our power to accomplish the goal. With remote areas we often find that they service the area only on certain days, so next day delivery is not always possible.