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Terms & Conditions

1 Detailed description of goods and/or services

Viking’s Vape (PTY) LTD is a business in the Vaping industry that can help with all your E-liquids and vaping needs. You must be over 18 years to purchase our products. Some of our products contain nicotine, an addictive substance and are intended for use by those of legal smoking age and not by children or pregnant women.

2 Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 business day and delivery confirmed by way of e-mail with courier tracking number. We are not responsible for any lost due to shipping once it’s in the hands of the courier. Our shipping charges include packaging and handling fees.

 3 Export restriction

The offering on this website is available to South African clients only.

4 Return and Refunds policy

The provision of goods and services by Viking’s Vape (PTY) LTD is subject to availability. In cases of unavailability, Viking’s Vape (PTY) LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a 25% administration fee.

5 Customer Privacy policy

Viking’s Vape (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6 Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Viking’s Vape (PTY) LTD bank account, the

details of which will be provided on request.

7 Card acquiring and security

Card transactions will be acquired for Viking’s Vape (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8 Customer details separate from card details

Customer details will be stored by Viking’s Vape (PTY) LTD separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9 Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10 Responsibility

Viking’s Vape (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. Viking’s Vape cannot be held responsible directly or indirectly for any harm, damage or lost, personal or financial due to the use of this product.

Use all products at your own risk. We are not responsible for any lost due to shipping once it’s in the hands of the courier. You the buyer accepts these terms with every purchase.

11 Country of domicile

This website is governed by the laws of South Africa and Viking’s Vape (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12 Variation

Viking’s Vape (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13 Company information

This website is run by private company based in South Africa trading as Viking’s Vape (PTY) LTD and with registration number 2016/309834/07.

14 Viking’s Vape (PTY) LTD guarantee on returns

 We follow manufacturers guarantee and all returns must be in original packaging with everything included as when bought.

15 Viking’s Vape (PTY) LTD contact details

Company Physical Address:

 

Viking’s Vape (PTY) LTD

Shop 7, Upstairs

123 Curie Avenue, Fleurdal

Bloemfontein

9301

 

Email: info@vikingsvape.co.za

 

Cellphone: 072 841 4466